FAQ

Frequently asked questions

How Do I Know If My Roof Has Hail or Wind Damage?


Storm damage (wind, hail, etc…) can sometimes be very obvious. You could have shingles blown off your roof, a tree limb that fell on your home, or even hail damage so large you can see dents in your gutters. Although storm damage can be obvious, it is invisible from the ground more times than not. Wind can crease your shingles without tearing them off, break the seal, and potentially cause a leak. It is common for hail to fracture the fiberglass mat inside of your shingles causing sunlight to degrade the asphalt. This creates a path for water to get inside your home. After any sort of hail or wind storm, whether damage is visible from ground or not, have Roof U.S. come provide you with a free, honest inspection. Have peace of mind knowing that your most valuable asset is protected.




What to Do If My Roof Is Leaking?


Roof leak repairs can be as simple as a dab of silicone or as complicated as needing a completely new roof. Leaks can be caused by hail damage, wind damage, your roof’s age, improper shingle installation, and even from windows and siding. A small leak can cause permanent damage and may put you and your family at risk for being exposed to black mold. If your roof is leaking, call Roof U.S. and one of our technicians will make an expedited visit to your property for free. We will provide you with a full report including photo and video documentation of whatever is causing the leak. After the causation is uncovered we will work with you on a plan of action to quickly repair your home.




I'm Not Missing Any Shingles, Could I Still Have Hail Damage On My Roof?


Yes, as listed in the “How do I know if I have hail or wind damage to my roof?” section, wind can crease your shingles without tearing them off, break the seal, and potentially cause a leak. Adittionally, it is common for hail to fracture the fiberglass mat inside of your shingles allowing the sunlight to degrade the asphalt. This creates a path for water to get inside of your home. It is important to have your roof inspected after any hail or wind storm. Roof U.S. can provide you with a free detailed report on your roofs condition. No gimmicks, no sales tactics. We’re in the business of building relationships.




3-Tab vs Architectural Shingles, What Is the Difference?


There is really no competition between a 3-tab and architectural (laminated) shingle. The warranty, lifespan, and durability of architectural shingles significantly outperforms that of a 3-tab roof. Warranty- 3-tab: 25 Year Limited Warranty Architectural: Lifetime Limited Warranty Wind Rating- 3-tab: 60mph Architectural: 110mph Although 3-tab shingles may be slightly cheaper to install, they usually damage and need replacement much sooner, costing you more in the long run. Architectural shingles are not only a more durable product but they increase curb appeal and the value of your home as well.




What to Do If My Gutters Are Leaking?


Gutter leaks can seem like a very insignificant problem. What can a little water overflowing out of your gutter hurt? Your home is designed to keep water running away from it. Gutter leaks can allow water to get where it’s not supposed to be. Allowing it to seep into your foundation can cause cracks, leaking into your basement, or even kill your landscaping. Leaky gutters are solved by one of four solutions: 1. Silicone to plug holes 2. Realignment so your gutters slope in the correct direction 3. Gutter guards to clear your gutters of debris and prevent them from overflowing 4. If 1, 2, and 3 won’t solve your problem you may be in need of new gutters Call Roof U.S. and we will send a technician out for free to diagnose your gutter problems and to work with you on a game plan for repair.




What Can I Do If I Filed a Claim and the Adjuster Said There Was Only Partial or No Damage to My Roof?


If you’ve filed an insurance claim for damage to your roof and it was denied, you might still have options. Either the claim was rightfully denied or the adjuster missed the damage. If you disagree with the adjusters assessment of the damage, be sure to get a reinspection from a third party like us. Our inspectors have gone through extensive training on how to find, report, and dispute damage with the insurance companies. *Remember, the adjuster works for the insurance company, let Roof U.S. work for you.*




Do I Need Gutter Guards?


Do you live in a wooded area or do your gutters consistently get cluttered with debris? If so, gutter guards might be a simple, relatively cheap fix to your problem. There are many types of gutter guards that all vary in price, quality, and functionality. Roof U.S. will work with you to find the right product for your home and your specific situation.




How Do I Avoid Being Scammed By a Contractor?


DO NOT PAY FOR ANY GOODS OR SERVICES UPFRONT. YOU ARE NOT THE CONTRACTOR’S BANK. Other things to look for: Find the company on BBB (Better Business Bureau), if they don’t have an account or have a bad rating, there might be a good reason for that. Ask your contractor to send you a copy of their business license, workers comp, and liability insurances. Have your contractor provide you with phone numbers from a couple of their existing customers. Give the customers a call and ask them about their experience. Make sure the company has been around for a while. Not all new companies are bad but using an established company comes with experience and greater peace of mind. Cheapest isn’t always the best. When a contractor is willing to do a job below market price, there’s usually a reason. You’ll save money and headaches in the long run by using the right company for the job. Pay your deductible! Missouri Senate Bill 101 requires homeowners to pay their deductible. If a contractor is willing to break the rules before the job even starts, they may be cutting corners on your repairs as well.




What to Do If My Roof Has Hail Damage?


Regardless if you’ve filed a claim for hail damage yet or not, it is important to choose a roofer that has your best interests in mind. If you’ve filed a claim and an adjuster has inspected your home, Roof U.S. will still perform a thorough inspection in order to ensure that no insurable damage has been left off of your scope of work. If you’ve yet to file a claim but think you might have damage, give us a call. We will work directly with your insurance carrier to create a scope of work for all insurable damages.





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